Terms and Conditions
Effective as of: August 13, 2025
Welcome to "MealMuse". Please read these Terms and conditions (the “Terms”) carefully before using the services. These Terms constitute a legally binding agreement between you (“you,” “your,” or “user”) and Company, and govern your use of the App, and any related features, content, or services (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms . If you do not agree, do not use the Services.
Important note (Health & AI): The App provides wellness and nutrition guidance only. It is not medical advice, does not diagnose, and is not a medical device. Always consult a qualified healthcare professional with questions about a medical condition or diet. Generative AI may produce inaccurate or incomplete information. You are solely responsible for your choices and outcomes.
- Description of the Services
The Services include:
- AI Avatar & Coaching. Selection of AI personas and an AI chat coach offering general wellness guidance.
- Photo Food Analysis. Upload or capture food images to estimate items and calories/macros, and receive tips.
- Daily Plans & Tracking. Personal goals, meal planning, reminders, and habit streaks.
- Health Data Integration. Optional reading/writing of health and fitness data (e.g., energy, weight) from Apple Health (HealthKit) / Google Fit, as permitted by you.
- Long‑Term Stats. Trends, insights, and history based on your logs.
- Collections. Save foods, meals, and cards for quick re‑use.
Features may vary by region and device. We may change, suspend, or discontinue any feature at any time.
To use certain features, you may need to create an account with an email or a supported SSO (e.g., Apple, Google). You must maintain accurate information and secure your credentials. You are responsible for all activity on your account.
- Eligibility & Minimum Age
You may use the Services only if you can form a binding contract with us and are not barred under applicable law. The Services are not directed to children under 13. If you are 13–15 and reside in the United States, you may use the Services only with verifiable parental consent. If you reside elsewhere, you must be at least the minimum age at which you can provide consent to personal‑data processing in your jurisdiction (commonly 16 in many countries). If local law requires a higher age, that higher age applies. We may close accounts that violate these rules.
- Health & Safety; No Medical Use
The Services are for general wellness. We do not: (a) provide diagnosis or treatment; (b) replace professional advice; (c) guarantee accuracy of any nutrition estimates; or (d) tailor information to your medical conditions. Verify information before relying on it and consult a clinician where appropriate. If you experience a medical emergency, call your local emergency number.
- Permissions & Devices
To operate, the App may request the following permissions, which you can grant or revoke in device settings:
- Camera & Photos: to capture/choose meal images and export/share images.
- Health Data (HealthKit / Google Fit): to read/write specific health or fitness metrics you select. Health data is used only to deliver wellness features and is not used for advertising, marketing, or user profiling. See Section 10.
- Notifications: to remind you about plans, logs, and streaks.
You are responsible for data charges and maintaining compatible hardware/software.
- User Content & License
The Services may allow you to upload, create, or share content (e.g., meal photos, notes, goals, chat inputs) (“User Content”). You retain ownership of your User Content. You grant Company a worldwide, non‑exclusive, royalty‑free, transferable, sublicensable license to host, store, reproduce, process, adapt, and display your User Content solely to operate, improve, and provide the Services (including to maintain safety and quality, detect abuse, and personalize features).
AI model improvement. We may use de‑identified and aggregated data derived from your User Content to improve our algorithms and Services. You may opt out of model‑training use via in‑app settings (where available); this won’t affect processing strictly necessary to provide the Services.
You are responsible for your User Content and warrant you have all rights necessary to grant the above license and that your content complies with these Terms and applicable law.
- Prohibited Conduct & Content
You agree not to:
- upload non‑food images for analysis, unlawful content, nudity/sexual content, violent or hateful content, self‑harm or eating‑disorder promotion, or content violating others’ rights;
- reverse engineer the Services;
- interfere with or disrupt the Services or circumvent security;
- use the Services for advertising, spamming, or data harvesting; or
- misrepresent your identity or impersonate others.
We may remove content or suspend accounts that violate these Terms.
- Virtual Items; Feedback
Any virtual items, achievements, or rewards have no cash value. If you submit feedback or suggestions, we may use them without restriction or compensation.
- Fees, Subscriptions, Trials & Refunds
Some features require a subscription (“Subscription”). Pricing and terms are shown in‑app and may change. Subscriptions purchased via Apple store are billed by the platform; manage or cancel in your platform account settings. Deleting the App does not cancel a Subscription.
Trials convert to paid unless canceled before the end of the trial. We may prorate or change offerings where required by law.
- Intellectual Property
The Services, including software, designs, text, graphics, trademarks, and logos, are owned by Company or its licensors and are protected by IP laws. Subject to these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to use the Services for personal, non‑commercial purposes. We reserve all rights not expressly granted.
- Health Data Terms (HealthKit / Similar)
If you choose to connect Apple Health (HealthKit) or similar services:
- We do not use or disclose health/fitness data for advertising, marketing, or other use‑based data mining except to improve health management and deliver the Services to you.
- We do not store personal health information in iCloud.
- We do not write false or inaccurate data to HealthKit.
- We disclose in‑app exactly which data types we read/write and why, and you can revoke access at any time in device settings.
- We only share health data with processors under binding contracts necessary to provide the Services (e.g., secure cloud processing), and never with data brokers.
These terms survive termination and apply to any health data we process on your behalf.
- Third‑Party Links & Services
The Services may link to third‑party sites or services. We are not responsible for their content, policies, or practices. Your use of third‑party services is at your own risk.
- Disclaimers
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR‑FREE, OR THAT ESTIMATES (E.G., CALORIES) WILL BE ACCURATE OR COMPLETE.
- Limitation of Liability
TO THE FULLEST PERMITTED BY LAW, COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR US $100, WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME EXCLUSIONS MAY NOT APPLY TO YOU.
- Indemnification
You agree to indemnify and hold harmless Company and its affiliates from any claims, damages, losses, and expenses (including attorneys’ fees) arising from your use of the Services, your User Content, or your violation of these Terms or applicable law.
- Changes
We may modify these Terms. We will post the updated Terms with a new effective date and, where required, provide in‑app notice. Continued use after changes means you accept the updated Terms.
- Termination
We may suspend or terminate your access at any time for any reason. Upon termination, Sections 5, 7, 9–14, and 17 survive.
- Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflicts of law. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any dispute not subject to arbitration. If arbitration is mandated by law, it will be administered by JAMS under its Streamlined Rules in English, with one arbitrator seated in Delaware.